Terms of Service

Last updated: 12 July 2026

These Terms of Service (“Terms”) govern your access to and use of the ClubSync platform, website, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Definitions

“Platform” means the ClubSync software, dashboard, storefront and related tools. “User” means any individual or entity that accesses or uses the Platform. “Business” means a club, gym, retailer or other organization using ClubSync to manage its operations.

2. Accounts and eligibility

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. ClubSync reserves the right to suspend or terminate accounts that violate these Terms.

3. Acceptable use

You agree to use the Platform only for lawful purposes and in compliance with all applicable laws. You may not use the Platform to transmit harmful code, spam, infringing content, or to engage in fraudulent, abusive, or illegal activities.

4. Payments and subscriptions

Certain features require payment. Subscription fees are billed in advance and are non-refundable unless otherwise required by law. You may upgrade, downgrade, or cancel your subscription through the billing section of the Platform. We reserve the right to change pricing with reasonable notice.

5. Intellectual property

ClubSync owns all rights, title, and interest in the Platform, including software, designs, trademarks, and logos. You retain ownership of your business data and content. You grant ClubSync a limited license to host and process your data solely to provide the Services.

6. Data and privacy

Your use of the Platform is also governed by our Privacy Policy. You are responsible for ensuring that your collection and use of member data complies with applicable privacy laws, including obtaining necessary consents.

7. Limitation of liability

To the maximum extent permitted by law, ClubSync and its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Platform.

8. Indemnification

You agree to indemnify, defend, and hold harmless ClubSync and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Platform, your content, or your violation of these Terms.

9. Termination

Either party may terminate the agreement at any time. Upon termination, your access to paid features may be restricted, and we may retain data as required by law or for legitimate business purposes.

10. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa, without regard to conflict of laws principles. Any dispute arising under these Terms shall be resolved in the courts of South Africa.

11. Changes to terms

We may modify these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Platform after changes constitutes acceptance.

12. Contact us

For questions about these Terms, please contact us at legal@zentriva-clubsync.online.